Frequently Asked Questions
Answers to the questions most frequently asked: accounts, sales, premium materials, lessons, logging in, and more!
Printable and Audio Materials
- How Do I Download Premium Materials?
- Why can’t I access premium features even though I’m a premium member?
- How do I download materials I've previously purchased from the Hoffman Academy Store?
- Why Can’t I Access My Materials on my iPhone/iPad?
- How Can I Get Sheet Music For the Popular Songs?
- How Do I Access the Free Materials for Lesson 1?
Managing Premium Memberships
Premium Gift Codes
Pricing and Discounts
Games
Lessons, App, and Video Production
- Manage Email Notifications
- Introducing Student Progress Reports
- Student Homescreen and Family Dashboard!
- Points Breakdown
- How Do You Film and Edit Your Lessons?
- Do You Have An App?