Stephanie
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Points Breakdown
They may seem random, but there's a system to it! Here's the points breakdown below. -200 for watching a video for the first time-50 for watching it a second time-250 for completing a practice sess...
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Where do I begin if I've played piano before?
If you have some piano-playing experience and are just starting with Hoffman Academy, we recommend checking out this article for some helpful tips and a link to our placement quiz: https://www.ho...
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Do you have discounts for seniors or military?
We do! Email support@hoffmanacademy.com for the discount code.
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I want to buy Premium, but I don't want my subscription to automatically renew.
By default, Monthly and Yearly Premium subscriptions renew automatically. You can cancel your subscription at any time if you don't want to renew automatically. You will still have access to Premiu...
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If I cancel, will I get refunded?
We offer a 30-day satisfaction guarantee period for all membership purchases. If you cancel your membership within 30 days of the original purchase, you may write in to support@hoffmanacademy.com t...
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How many levels are there in the games?
The number of levels vary from game to game. At the time of writing this, our games have between 4 and 14 levels. We plan to add more game levels in the future, so stay tuned!
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The sound in the games is not working.
Double check that your device's external volume control is set to sound on. This can be external speakers, or even the external toggle that turns the sound off on a tablet or smartphone. If you're ...
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How much does it cost to add additional students to a Premium Membership?
You may add additional students to your existing subscription at the following rates: Additional students on a monthly subscription are $12 each. Additional students on a yearly membership are $...
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Are the prices listed in USD?
Yes, all prices listed are USD. Tax/VAT is not included. The total that you see at checkout will not be the total that is actually charged to you if using a different currency. Check conversion rat...
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Where can I purchase Premium Membership on sale?
From time to time throughout the year, Hoffman Academy may run special offers. Keep an eye on your email inbox for email offers.If you'd like to upgrade to a Premium Membership now, you can do so f...