Stephanie

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Activity overview

Latest activity by Stephanie
  • Stephanie created an article,

    Points Breakdown

    They may seem random, but there's a system to it! Here's the points breakdown below. -200 for watching a video for the first time-50 for watching it a second time-250 for completing a practice sess...

  • Stephanie created an article,

    Where do I begin if I've played piano before?

      If you have some piano-playing experience and are just starting with Hoffman Academy, we recommend checking out this article for some helpful tips and a link to our placement quiz: https://www.ho...

  • Stephanie created an article,

    Where can I purchase Premium Membership on sale?

    From time to time throughout the year, Hoffman Academy may run special offers. Keep an eye on your email inbox for email offers.If you'd like to upgrade to a Premium Membership now, you can do so f...

  • Stephanie created an article,

    Are the prices listed in USD?

    Yes, all prices listed are USD. Tax/VAT is not included. The total that you see at checkout will not be the total that is actually charged to you if using a different currency. Check conversion rat...

  • Stephanie created an article,

    Can I get a refund on a Premium Membership I've purchased on sale?

    If you're unhappy with the service, we offer refunds within 30 days of the transaction. Just email us at support@hoffmanacademy.com.

  • Stephanie created an article,

    How much does it cost to add additional students to a Premium Membership?

      You may add additional students to your existing subscription at the following rates: Additional students on a monthly subscription are $12 each. Additional students on a yearly membership are $...

  • Stephanie created an article,

    Do you have discounts for seniors or military?

    We do! Email support@hoffmanacademy.com for the discount code.

  • Stephanie created an article,

    I want to buy Premium, but I don't want my subscription to automatically renew.

    By default, Monthly and Yearly Premium subscriptions renew automatically. You can cancel your subscription at any time if you don't want to renew automatically. You will still have access to Premiu...

  • Stephanie created an article,

    If I cancel, will I get refunded?

    We offer a 30-day satisfaction guarantee period for all membership purchases. If you cancel your membership within 30 days of the original purchase, you may write in to support@hoffmanacademy.com t...

  • Stephanie created an article,

    How many levels are there in the games?

    There are 9 levels in each, and we plan on adding more in the future!