There are a few issues that could cause this problem:
- You may have been inadvertantly logged out of your Premium profile. Take a look at the upper right corner of your screen; if you see your avatar there, you’re still logged in. If not, please log in again.
- Your most recent subscription payment may have failed, expiring your Premium membership. Visit your Account dashboard and click on Billing to check your last successful payment date and make sure your card on file is correct.
If these suggestions don’t restore your access to Premium features, please let us know and we’ll be happy to help!